IVR software

Features and tools of the software
  • Smart phone answering

  • Programmable and sound

  • Record conversations in voicemail

  • Automatic booking system

  • Uninterrupted operation of the system during the day and night

  • Creating employee productivity and announcing client satisfaction

  • Ability to separate messages by creating a voicemail box

  • Record member information and food definition

  • Ability to manage system users & amp; nbsp;

Software reporting features:
  • Send information to formats such as (Excel, Word, XML, PDF) in order to analyze user data

  • Browse information entered at all levels in a simple and analytical manner

  • Simple and analytical reports in the form of comprehensive reports

  • Preparation of common reports in technical systems as standard

  • Submitting a report of small items based on the needs and requests of the employer

  • Design (localization) of conventional reports with the announcement and needs of the employer & amp; nbsp;

Technical specifications and software design tools:
  • Database used: 2017 SQL server

  • Technologies used: .NET, JAVA SCRIPT, MVC

  • How to communicate with the database: ADO.NET

  • Standards observed in the design process

  • Communication layer: SHTTP –HTTP - TCP / IP Middle layer: JSP - ASP - PHI - SSI - CGI .NET User interface layer: XML –DHTML –VB SCRIPT - JAVA - CSSXSL –DTD

  • Operating system and servers: XP, WINDOWS2000, WINDOWS2003, WINDOWS2008, WINDOWS2012

  • Software development methodology: RUP

Software security:

& amp; nbsp; Regarding security, the latest technology in the production of web-based software that is controlled by .NET and depending on the type of parts with several levels will try to close all security holes.

  • Logging operations in the system

  • Possibility of licensing different parts of the system

  • Ability to define work processes

some of the customers :
  • Mapna Company

  • Atomic Energy Organization of Iran & amp; nbsp;

  • East Azerbaijan Province Telecommunication Company

  • Fatehan Asr Tadbir Investment Company